Examine Help Center

Examine Help Center

Billing & Subscriptions

Billing, Payments, and Receipts

Last updated on 17 Mar, 2026

Need help?

Email us at support@examine.com or contact us.

Update your payment info

  1. Log into your Examine account

  2. Navigate to Subscriptions & Purchases

  3. Select Update Card

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Enter your new payment information and tap Update Card.

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Change your subscription

  1. Head to your Billing details in your profile

  2. Tap Upgrade

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Cancel your subscription

  1. Head to your Billing details in your profile

  2. Tap Cancel Membership

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If you have any questions or require further assistance with your account, please don’t hesitate to ask. Just email us at support@examine.com

Refund policy

Examine offers a 60-day money-back guarantee — no questions asked. If you're not completely satisfied, contact customer support directly within the 60-day period for a full refund.

Receipts & Invoices

You can access and download all your subscription receipts directly from your Examine account under Receipts & Invoices.

To view the full receipt, click on the Transaction ID number. Note that the Examine membership is all on one page that lists each year.

Referrals

Examine is 100% supported by reader subscriptions to remain independent and unbiased. All free and paid members can participate in the referral program.

Get 33% in recurring payout for each new paid subscription you refer. Your recurring payments continue for as long as they remain subscribed — no expiry! Here's how:

  1. Sign up 

  2. Share

      Share your unique referral signup link directly, or

      Share content with your unique referral signup link attached by clicking on any "Share" buttons across the site.

  3. Earn!

      Get a 33% recurring commission for anyone who signs up through your links. That means a third of every subscription payment we receive will go to you!

Learn more about the referral program: https://examine.com/referral-program/


FAQ

In which currency will I be billed?

Currently, all transactions are billed in USD.

Can I pause my subscription? 

Currently, Examine does not offer an option to pause subscriptions. However, you can cancel anytime and easily restart your subscription when ready.

Why Did My Payment Fail?

There are many reasons why a payment may be declined, including:

  • Insufficient funds

  • Canceled or expired card

  • A transaction is flagged by your bank or credit card’s fraud prevention system

Your bank is ultimately responsible for approving or declining charges. We recommend paying with an alternate form of payment and contacting your bank to understand why a charge was rejected.



 

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